Customer Satisfaction Survey

Dear Customer:

On behalf of EPH Apparel, I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. For completing the survey, you will be entered to win a $150 Gift Certificate!

Cheers,

The EPH Apparel Team

Why did you purchase your suit from EPH Apparel

Where did you purchase your EPH Apparel Suit?

In-store (291 Garry St.)

Corporate Fitting

Public Fitting outside of Winnipeg

Private Fitting (Style Rewards Program)

Online (www.ephapparel.com)

Other

How was your shopping experience at EPH Apparel?

Excellent

Good

Satisfactory

Disappointing

How could your shopping experience have been improved?

Was the EPH Apparel staff helpful? What could they have done to improve your experience?

How long did your order take to arrive?

Less than 4 weeks

4-5 weeks

6 weeks or more

Did everything you ordered arrive at once?

Yes

No (What was missing?)

What did you think of the manner in which your order arrived?

Loved it!

It was okay

Could have been better

Disappointed

What could have been done to improve your order upon arrival?