Customer Satisfaction Survey

1. Gender
a. Male
b. Female

b. Female

2. Age
a. 20-29
b. 30-39
c. 40-49
d. 50-59
e. 60>

b. 30-39

3. Race
a. Black
b. White
c. Coloured
d. Indian

a. Black

4. How would you rate your satisfaction with the service offered at the Business School Canteen?
a. Extremely Dissatisfied
b. Dissatisfied
c. Neutral
d. Satisfied
e. Very Satisfied

d. Satisfied

5. How would you describe the food served at the Business School Canteen?
a. Tasteless and unhealthy
b. Tasteless but healthy
c. Tasty but unhealthy
d. Tasty and healthy

c. Tasty but unhealthy

6. How would you describe the pricing of the food at the Business School Canteen?
a. Very expensive
b. Expensive
c. Affordable
d. Cheap
e. Very cheap

c. Affordable

7. Should the Business School invest in a proper restaurant?
a. Yes
b. No

a. Yes

8. If you answered YES to Question 7, why should TUT make this investment?
a. It adds class to the business school
b. It is in keeping with other business schools in the province
c. It gives me the opportunity to bring business associates to the school
d. It will provide meals which are regulated by proper health standards
e. Students need a facility to socialise

d. It will provide meals which are regulated by proper health standards

10. Please add any suggestions you may have to improve the existing canteen.

Monitor tea/coffee making facility