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  1. Surveys
  2. 2011
  3. December
  4. C
  5. Customer Satisfaction survey
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How long have you been using Unipass?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more
 
 
How often do you use the following products?
Daily Weekly Monthly Quarterly Annually Never
Unipass
Unipass Securemail
Agency Registration
Agency Administration
 
 
How would you rate your overall level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How likely are you to continue using our products?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Have you ever recommended us to others?
 
No, never recommended
 
Have recommended once or twice
 
Have recommended several times
 
 
 
Do you have any suggestions for improvement?
   
 
 
 
What is your gender?
 
Male
 
Female
 
Prefer not to answer
 
 
 
Which of the following categories describes your age?
 
Younger than 18
 
18 - 24
 
25 - 34
 
35 - 44
 
45 - 54
 
55 - 64
 
65 or older
 
Prefer not to answer
 
 
 
Which category best describes your annual income?
 
Under £15,000
 
£15,000 - £29,999
 
£30,000 - £44,999
 
£45,000 - £59,999
 
£60,000 - £74,999
 
£75,000 - £89,999
 
Over £90,000
 
Prefer not to answer
 
 
 
I would like more information on:
 
Unipass
 
Unipass Securemail
 
Agency Registration
 
Agency Administration

 
Thank you for taking the time to answer these questions. You will be placed in to the draw, and the winner will be notified by email.
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