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  5. Customer Satisfaction Survey
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Name
   
 
 
 
Gender
 
Male
 
Female
 
 
 
Age (Select the Group)
 
Below 18
 
18 to 24
 
25 to 30
 
31 to 40
 
Above 40
 
 
 
How often do you use our Software?
 
Once a week or more often
 
2 to 3 times a month
 
Once a month
 
Every 2-3 months
 
2-3 times a year
 
 
 
On a scale of 1 to 5 where 1 is Very Unsatisfied and 5 is Very Satisfied, How satisfied are you with regarding the following items?
 
 
Purchase experience
 
1
 
2
 
3
 
4
 
5
 
 
Installation experience
 
1
 
2
 
3
 
4
 
5
 
 
Usage experience
 
1
 
2
 
3
 
4
 
5
 
 
After purchase service
 
1
 
2
 
3
 
4
 
5
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