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Surveys
2011
August
C
Customer Satisfaction Survey
Customer Satisfaction Survey
0%
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How would you rate your level of satisfaction with Jamie's Performance and Repair?
Highly Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Highly Dissatisfied
How do you rate us on our Customer Service?
Well Above Average
Average
Below Average
Well Below Average
How do you rate us on Professionalism?
Well Above Average
Average
Below Average
Well Below Average
How do you rate us on the quality of our service on your vehicle?
Well Above Average
Average
Below Average
Well Below Average
How would you rate Jamie's Performance and Repair on understanding our customers' needs?
Well Above Average
Average
Below Average
Well Below Average
How would you rate Jamie's Performance and Repair on the price of the service to your vehicle?
Well Above Average
Average
Below Average
Well Below Average
Would you recommend Jamie's Performance and Repair to others in need of vehicle repair or upgrades based upon your satisfaction?
Yes
No
How did you hear about us?
Website
Friend/Acquaintance
Business Card
Auto Parts Store
Internet Search Engine
Other
How would you rate Jamie's Performance and Repair on timeliness on repairs or upgrade to your vehicle?
Within the time frame I was given.
Took longer than expected but was understandable due to repairs needed.
Took longer than expected.
How would you rate Jamie's Performance and Repair on communication with you in regards to your vehicle repairs or upgrades?
Well Above Average
Average
Below Average
Well Below Average
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