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  1. Surveys
  2. 2012
  3. September
  4. C
  5. Customer Satisfaction Survey 2012-13
0%
Exit Survey »
 
 
* Your association with Cotmac with regards to:
 
Industrial Automation
 
Trading (LAPP, Phoenix, Rittal, Omron)
 
Engineering Services
 
Drive/Electrical Control Panel Manufacturing
 
Training
 
Not Yet

 
 
 
* Mention your relationship level with us:
 
Very Strong
 
Strong
 
Neutral
 
Beginner
 
Not Dealt, Only Interacted
 
 
On the below metioned parameters state your satisfaction with Marketing Engineers.
Highly Satisfied Satisfied Dissatisfied N/A
* Frequency of visit
* Speed of Response to your Enquires
* Technical Know-how
* Understanding Your Needs
* Behavior/Attitude
 
 
On the below metioned parameters state your satisfaction with our Design Engineers.
Highly Satisfied Satisfied Dissatisfied N/A
* Quality of Design
* Technical Know-how
* Speed of Response
* Behavior/Attitude
 
 
On the below metioned parameters state your satisfaction with our Manufacturing Department.
Highly Satisfied Satisfied Dissatisfied N/A
* Quality of Panel
* Technical Know-how
* Behavior/Attitude
 
 
On the below metioned parameters state your satisfaction with our Logistics Department
Highly Satisfied Satisfied Dissatisfied N/A
* Adequacy of the Documentation alongwith the Product
* Timely Delivery
* Quality of our Packing
 
 
On the below metioned parameters state your satisfaction with our Service Engineers:
Highly Satisfied Satisfied Dissatisfied N/A
* Understanding of your needs
* Response time to provide Service
* Effective support / Problem solution
* Knowledge of Engineer
* Attitude & Helpfulness of Engineer
 
 
Mention your preference level with COTMAC in line to other vendors in the same businesses.
1 2 3 4 5 Not in top 5
* Industrial Automation
* Trading (LAPP, Phoenix, Rittal, Omron)
* Engineering Services
* Drive/Electrical Control Panel Manufacturing
* Training
 
 
 
* Company Name & Department : 
* Your Name & Designation : 
* Contact No. : 
* Email Address : 
 
 
 
Please Mention any Suggestions/Complaints (If Any):
   
 
COTMAC ELECTRONICS SURAT PVT. LTD.
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