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  2. 2016
  3. April
  4. C
  5. CUSTOMER SATISFACTION SURVEY - ICTB
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Questions marked with a * are required Exit Survey
 
 
* How did you contact the Help Desk?
 
 
 
* The Help Desk responded promptly to your initial inquiry?
 
 
 
* The Help Desk individual had the necessary knowledge to diagnose the problem?
 
 
 
* The time taken to resolve your query was acceptable?
 
 
 
* The level of service received was good?
 
 
 
Comments/Suggestions about the service you have experience:
   
 
Thank you for taking time to complete this short customer satisfaction survey. ICTB value your feedback.