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Surveys
2012
November
C
Customer Satisfaction Surver
Customer Satisfaction Surver
0%
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How long have you been a member?
Today
A week
A month
A year
more
How long did the it take for you to find your desired product?
1 minute to 5 minutes
6 minutes to 10 minutes
11 to 15 minutes
15+ minutes
How long did it take for you to navigate through the purchasing process?
1 to 5 minutes
6 to 10 minutes
11 to 15 minutes
15+ minutes
Was your shopping done in an ideal amount of time?
Yes
No
Sort-of
How long did it take you to shop and purchase your item(s)?
1 minute to 5 minutes
6 minutes to 10 minutes
11 to 15 minutes
15+ minutes
In your shopping experience how easy was it to browse for your desired item(s)?
Very Easy
Easy
Not Easy Not Hard
Difficult
Very Difficult
Do you like shopping with us?
Yes
No
Were all of your desired products available?
All of them
Most of them
Some of them
A few of them
None of them
If your are a Amazon Prime member do you enjoy the benefits?
I am not an amazon prime member
I think there should be more benefits
I'm satisfied with my benefits
Amazon Prime saves me a lot with the benefits
What reason did you or do you shop with Amazon?
The incredible prices
Amazon has items that can't be found elsewhere
Amazon is the best place to shop
All of the above
Other
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