Customer Satisfaction of Mobile Service in Bhutan

Why do you use both Tashi Cell and B-Mobile SIM?(Can tick more than one)

To use in emergencies like when there’s no network coverage

To guarantee voucher availability in emergency situations

To avail bonuses from both the SIMs during special offers

Other

Which SIM do you use more often?

Tashi Cell

B-Mobile

How satisfied are you with Network Reliability of Tashi Cell

How satisfied are you with Network Reliability of B-Mobile

How satisfied are you with the customer service of B- Mobile

How satisfied are you with Customer service of Tashi Cell

Hello:
You are invited to participate in our survey to see the customer satisfaction of the Mobile Service in Bhutan. In this survey, approximately 5000 people will be asked to complete a survey that asks questions about Mobile Service in Bhutan. It will take approximately 15 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Chimi Dorji at 17987467or by email at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

I Agree