Customer Satisfaction

Exit Survey

What did we do well?

How often do you buy products online?

more times a week

once a week

Once a month

a couple of times a year

Overall, how satisfied are you with [PRODUCT]?

What recommendations would you offer for improving [PRODUCT]?

Thank you for your feedback.

Dear Customer:

As the manager of [COMPANY], I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for ...... We hope that you will accept this as a token of our good will.

Sincerely,

[MANAGER_NAME]

Overall, how satisfied are you with [PRODUCT]?

Would you recommend [PRODUCT] to others?

What recommendations would you offer for improving [PRODUCT]?

Thank you for your feedback.