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  5. customer satisfaction
0%
Exit Survey
 
 
How long have you been a customer with Titlemax?
 
3 to 6 Months
 
6 Months to 1 Year
 
1 Year to 3 Years
 
3 Plus years
 
 
 
How satisfied are you with your experience so far?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
If you are not very satisfied, please describe how we can improve our rating here?
   
 
 
 
What other products or services would like for us to add?
   
 
 
 
How satisfied are you with the staff at this location?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
How would you rate the staff in the following areas:
Excellent Good Neutral Not Good Very Poor
Knowledge of products
Customer Service
Friendliness
Overall
 
 
 
How likely are you to refer friends and family to Titlemax?
Never
Not Likely
Maybe
Probably
Absolutely
 
 
 
Additional Comments/Suggestions:
   
 
 
 
Would you like to speak with management about any questions or concerns?