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  5. customer satisfaction
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Exit Survey
 
 
Hello:
Strata-G is dedicated to providing the best Product, Service, and Support possible to our important customers. In order to achieve that goal, we would like to ask you to take approximately 5 minutes to complete this survey.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Sydne Spencer at 256-799-4906 or by email at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

Thank you,
The entire Strata-G Team
 
 
 
Please tell us which Strata-G products you use. Choose all that apply
 
Engineering Design Modification and Development
 
Computer Aided Design (CAD)
 
Manufacturing: Machine Shop
 
Manufacturing: Electrical Fabrication/Integration
 
Electrical/Electronics Test and Fixturing
 
Rapid Prototype 3-D printing/cast/molded products
 
Other
 

 
 
 
How professional is Strata-G?
 
Extremely professional
 
Very professional
 
Moderately professional
 
Slightly professional
 
Not at all professional
 
 
 
How convenient is Strata-G to use?
 
Extremely convenient
 
Very convenient
 
Moderately convenient
 
Slightly convenient
 
Not at all convenient
 
 
 
How responsive is our company?
 
Extremely responsive
 
Very responsive
 
Moderately responsive
 
Slightly responsive
 
Not at all responsive
 
 
 
Compared to our competitors, is our product quality better, worse, or about the same?
 
Much better
 
Somewhat better
 
About the same
 
Somewhat worse
 
Much worse
 
 
 
Overall, how satisfied are you with the employees at Strata-G?
 
Extremely satisfied
 
Satisfied
 
Neither satisfied nor dissatisfied
 
Dissatisfied
 
Extremely dissatisfied
 
 
 
How well do you think Strata-G understands what your company needs to be successful?
 
Extremely well
 
Very well
 
Moderately well
 
Slightly well
 
Not at all well
 
 
 
If you have additional comments about any of the previous questions or how we can improve your satisfaction with our products and services, please provide them here.
   
 
 
 
Strata-G's Quality Manager may want to contact you about your responses. If this is acceptable, at what email address would you like to be contacted?
   
 
Thank you for your time and for providing your feedback to help make Strata-G a better company.