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Surveys
2012
November
C
Customer Satisfaction
Customer Satisfaction
Speed Academy Customer Survey
0%
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How would you rate your overall experience at Speed Academy?
Very Pleased
Displeased
10
9
8
7
6
5
4
3
2
1
How much do you feel that Speed Academy helped to improve your riding?
Greatly
Not at All
10
9
8
7
6
5
4
3
2
1
Are you likely to recommend JDSA to your friends?
Very Likely
Not Likely
10
9
8
7
6
5
4
3
2
1
Are you planning to attend another JDSA event in the future?
Very Likely
Not Likely
10
9
8
7
6
5
4
3
2
1
How would you rate the value of your experience based on the cost of the school?
High Value
Not a good Value
10
9
8
7
6
5
4
3
2
1
If Speed Academy were to run a level 2 school, open to only past graduates, with "next step" instruction available, would you be likely to attend?
Very Likely
Not Likely
10
9
8
7
6
5
4
3
2
1
What was your favorite part of your experience at Speed Academy?
What can Speed Academy do to improve the overall event experience?
Additional Comments?
Name (Optional)
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