Surveys
2011
November
C
Customer Satisfaction
Customer Satisfaction
0%
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1. Dear valued customer:
You are invited to participate in our survey about "Satisfaction". In this survey, approximately 150 people will be asked to complete a survey that asks questions about the satisfaction with
PRIME Solution
, either as a client, business partner or supplier. It will take approximately 5 minutes to complete the questionnaire.
Your participation in this survey is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact
Harry Bovensmann
at +27-(0)21-439-5590 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
I Agree
2. What is the relationship with PRIME Solution?
Client
Service Provider
Business Partner
Supplier
Other
3. How satisfied are you with the following:
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
N/A
Responsiveness
Level of advice
Availability
Service/s receiving
Payment/s receiving
Fee/Pricing structure
Overall
4. Would you recommend to others our services or to deal with us as business partner or service provider?
Yes
No
Not sure
5. What do you like most about PRIME Solution?
6. Please rank (1-4) the following in order of importance to you:
Responsiveness
-- Select --
1
2
3
4
Level of advice
-- Select --
1
2
3
4
Availability
-- Select --
1
2
3
4
Fees/Pricing structure
-- Select --
1
2
3
4
7. This is the end of the survey. We thank you very much for taking the time and participating. If you don't mind, kindly provide us with your email address
[email protected]
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