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Surveys
2010
December
C
customer satisfaction
customer satisfaction
New business survey to help improve the services they provide
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Hello:
You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
What products do you own?
Mobile Phone
PC
Lsptop
Notebook
Other__________
What service do you currently have?
Internet
Mobile Phone
Landline
Movie Subscription (example) Netflix,Blockbuster,etc.
Other_____________
What type of mobile phone do you have?
LG
Blackberry
IPhone
Other________
Would you refer us to other people?
Yes
No
Maybe
Where you satisfied with the prices for the service you received?
Yes
No
Other
Comments/Suggestions:
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