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Surveys
2010
December
C
Customer Satisfaction
Customer Satisfaction
0%
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How did you first hear about our services?
How often do you need services that we provide?
Weekly
Monthly
Quarterly
Annually
How would you rank your overall level of satisfaction with us?
Highly Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Highly Dissatified
How would you rate the professionalism?
Well Above Average
Above Average
Average
Below Average
Well Below Average
How would you rate the quality of service?
Well Above Average
Above Average
Average
Below Average
Well Below Average
How would you rate the quality for the price?
Well Above Average
Above Average
Average
Below Average
Well Below Average
How would you rate us on understanding our customers needs?
Well Above Average
Above Average
Average
Below Average
Well Below Average
How do we rate in comparison to others companies that offer the same services?
Much Higher
Somewhat Higher
Same
Somewhat Lower
Much Lower
Don't Know
How likey are you to continue using our service?
Very Likely
Somewhat Likely
Neutral
Somewhat Unlikely
Very Unlikely
Do you have any suggestions for improvement?
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