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Surveys
2009
January
C
Customer Satisfaction
Customer Satisfaction
Customer Satisfaction Survey
0%
Exit Survey
Hi:
At Distinctive Building Services, we would like to know what you think of our workmanship and customer service. Please complete this short survey to provide us with feedback. Your satisfaction is very important to us!
Thank you very much for your time.
Please start the survey now by clicking on the
Continue
button below.
What is your overall level of satisfaction with Distinctive Building Services?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
If you are at all dissatisfied, please explain why? We would sincerely like to know what we can do to improve.
How satisfied are you with Distinctive Building Services in the following areas:
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Value for Price
Quality of Workmanship
Initial Contact
Design Services
Ability to Meet Your Needs
Bidding Process
Communication During Project
Attitude of Employees and Subcontractors
Quality of Materials
Daily Clean Up
Punch List Follow Up
Finished Product
Compared to other Building / Remodeling companies in this market, how do you compare Distinctive Building Services?
Much Better
Somewhat Better
About the Same
Worse
Much Worse
Don't Know
Based on your recent experience with Distinctive Building Services, will you call us next time you need remodeling or home improvement?
Definitely
Probably
Probably Not
Definitely Not
Not Sure
Would you recommend Distinctive Building Services to your friends or family?
Definitely
Probably
Probably Not
Definitely Not
Not Sure
Did you experience any problems with Distinctive Building Services during the course of your project?
Yes, often
Yes, but rarely
No
Don't Remember
Is there anything we can do to increase your level of satisfaction with Distinctive Building Services?
May we use your responses to this survey on our website and in our marketing materials?
Yes
No
Please contact
[email protected]
if you have any questions regarding this survey.
Distinctive Building Services
338 S. Sharon Amity Road, Suite 122
Charlotte, NC 28211
704-975-4390
www.DistinctiveBuildingServices.com
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