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  1. Surveys
  2. 2016
  3. April
  4. C
  5. Customer Plans for 2016/17
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Exit Survey
 
 
Hello,

You are invited to participate in our customer survey which asks about your staff training plans for 2015/16. It will take no more than five minutes to complete this questionnaire.

It is very important for us to learn your opinions, but your participation in this study is of course, completely voluntary. If you feel uncomfortable answering any question, you can withdraw from the survey at any point.

Your survey responses will be strictly confidential and data from this research will be collected only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact the Centre for Housing and Support on 01905 727272 or by email at the address below.

Thank you very much for your time and support. Please start the survey by clicking on the Continue button below.
 
 
 
Please rank (1-3) the following in order of interest:
Recruiting and training apprentices
Upskilling existing staff
Fulfilling mandatory training requirements
 
 
 
If you feel you need to fill staff knowledge gaps within the next 6-12 months, at what level do you see qualifications being of interest?
 
At entry level (Level 2)
 
At core level (Level 3)
 
At Management / Team Leader level (Level 4 and above)
 
We don't have any such need at the moment

 
 
 
What type of course delivery do you prefer?
 
In-house (the course comes to you)
 
Regional courses within travelling distance from your office
 
Distance Learning

 
 
 
Are you in a position to financially support staff with training requests?
 
Yes
 
No
 
Sometimes
 
If you feel like describing your criteria, please click this button and type in the box below.
 
 
 
If you feel you have knowledge gaps in the 'mandatory' training subjects, please indicate what types of training you may need to implement.
 
Safeguarding
 
Professional Boundaries
 
Lone Working
 
Support Planning and Needs Assessment
 
We don't have any need at present
 
Other training topics not in the list above - please list

 
 
 
If you have taken on apprentices in the past, in which of the following areas have you done so?
 
Housing
 
Housing Maintenance
 
Business and Administration
 
Customer Service
 
We have never taken on an apprentice

 
 
 
If you are planning to take on an apprentice in the next 6-12 months, in what area(s) and Level(s)
 
Housing at Level 2
 
Housing at Level 3
 
Housing at Level 4
 
Housing Maintenance
 
Business and Administration
 
Customer Service
 
We have no plans to take on apprentices in the next 6-12 months

 
 
 
In terms of apprenticeship training delivery, please rank (1-3) the following in order of importance
Suitability of the training programme
Likelihood of the apprentice successfully completing the programme
Flexibility of training delivery, i.e. in terms of timing and location
Cost
 
 
 
Thank you so much for taking the time to help us. If you have any comments about training and qualifications for the housing sector, please feel free to add them below. We greatly appreciate your input.