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Customer Feedback Form

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Exit Survey
 
 
We here at HNS know the only way to stay successful is to continuously improve, that’s why we put such great value on the honest feedback of our customers.

Let us know how you thought we did.
 
 
 
How likely are you to recommend HNS to a customer or colleague?
Extremely Unlikely
Unlikely
Neutral
Likely
Extremely Likely
 
 
 
Overall, how satisfied were you with the service you received?
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied
 
 
 
What aspect of the service you received were you most satisfied by?
 
Product Quality
 
Price
 
Purchase Experience
 
Installation Experience
 
Customer Service
 
Pre-sales Consultancy
 
 
 
What aspect of the service you received do you think we could improve upon?
 
Product Quality
 
Price
 
Purchase Experience
 
Installation Experience
 
Customer Service
 
Pre-sales Consultancy
 
 
 
How satsified were you with our attention to detail and thoroughness?
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied
 
 
 
How satisfied are you with the collaborative way in which we work with your organisation?
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied
 
 
 
How satisfied are you with the extent which we help you learn and provide recommendations that are in the best interest of your organisation?
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied
 
 
 
Where did you hear about HNS?
 
Google
 
Word of Mouth
 
Email
 
Cold Call
 
Customer/Partner