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We are very interested to hear what you have to say about your experiences with businesses in UAE. The service providers delivered as per your expectations or gave you a tough time? It is your chance to share your story with us.
Please take a few minutes to complete the following survey. You would be asked 4 questions for every brand you select.
Please note:
- Lead On Consultants is a neutral organization.
- Your responses/details will remain strictly confidential.
- We do not share our data with third parties.
- If you have any concern about the legitimacy of this survey, please feel free to contact us on [email protected].
 (In advance for your honest opinions!)
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| * Please enter your email address. We would e-mail you the coupon for your free coffee on this email id. (We do not share email ids with third parties) | | |
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| * Please indicate the emirate you stay in |
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Which of the following Supermarkets have you shopped from, in last 3 months? (You can choose more than one option) |
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| Thinking of your most recent interactions with ${piping_text}, please answer the following questions - |
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* To what degree were you able to accomplish what you wanted to? Was ${piping_text} well stocked to fulfill your needs?
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* How easy was it to interact with ${piping_text}?
(Think about accessibility to the place, ease of parking, ease of finding a product in aisles, clear price labels, billing, availability of assistance etc.)
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* How did you feel about these interactions with ${piping_text}? Did you feel cared and valued?
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* How likely are you to recommend ${piping_text} to a friend/colleague?
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Which of the following Coffee Shops have you been to, in last 3 months? (You can choose more than one option) |
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| Thinking of your most recent interactions with ${piping_text}, please answer the following questions - |
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* To what degree were you able to accomplish what you wanted to? Was ${piping_text} stocked well to deliver your order?
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* How easy was it to interact with ${piping_text}?
(Think about accessibility to the place, ease of parking, menu, ease of placing the order, time taken to deliver the order, availability of assistance etc.)
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* How did you feel about these interactions with ${piping_text}? Did you feel cared and valued?
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* How likely are you to recommend ${piping_text} to a friend/colleague?
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Which of the following Hospitals have you been to, in last 6 months? (You can choose more than one option) |
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| Thinking of your most recent interactions with ${piping_text}, please answer the following questions - |
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* To what degree were you able to accomplish what you wanted to? Did ${piping_text} have the physicians and facilities you needed?
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* How easy was it to interact with ${piping_text}?
(Think about the ease of getting appointment, accessibility of place, parking, waiting time, response to any request you had etc)
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* How did you feel about these interactions with ${piping_text}? Did you feel cared and valued?
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* How likely are you to recommend ${piping_text} to a friend/colleague?
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Which of the following Electronic Retail Chains have you shopped from, in last 3 months? (You can choose more than one option) |
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| Thinking of your most recent interactions with ${piping_text}, please answer the following questions - |
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* To what degree were you able to accomplish what you wanted to? Was ${piping_text} well stocked to fulfill you needs?
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* How easy was it to interact with ${piping_text}?
(Think about accessibility to the place, ease of parking, ease of finding a product, billing, availability of assistance when you needed etc.)
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* How did you feel about these interactions with ${piping_text}? Did you feel cared and valued?
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* How likely are you to recommend ${piping_text} to a friend/colleague?
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Which of the following Banks do you bank with? (You can select more than one option) |
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| Thinking of your most recent interactions with ${piping_text}, please answer the following questions - |
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* To what degree were you able to accomplish what you wanted to? Did ${piping_text} offer the products/services you wanted?
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* How easy was it to interact with ${piping_text}?
(Think about waiting time at branch, ease of getting your service request fulfilled, internet banking experience, location and up-time of ATMs, access to telebanking/call center, responsiveness to your issues etc)
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* How did you feel about these interactions with ${piping_text}? Did you feel cared and valued?
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* How likely are you to recommend ${piping_text} to a friend/colleague?
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| Would you like to share any Great Service Experience you had here in UAE? (Optional) | | |
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| Would you like to share any Bad Service Experience you had here in UAE? (Optional) | | |
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