CSR Training Program Survey Day 1

We're excited that you've decided to join our growing team of CSRs dedicated to helping clients from all over the globe with their orders.

Please take your time and complete the following training survey which will help us determine whether you have received all you need in order to advance to the next level.

Thanks!

Your Telecontacts Management Team

I Agree

* Before we get to the training questions, please rate how you felt in general about our recruiting process and the hiring process.

Very Professional

Average

Disorganized

* After your first class have your feelings changed about working for our company as a CSR?

I'm more excited than ever

I feel about the same as I did before the training?

I am not sure any more about this job

Other

* Most of the customers that I will be helping have what type of products?

Please rate (5 stars is highest) how comfortable are you with what you learned about the following things:

* Free Trial Terms

* Types of Products We Service

* How to Handle Customers

* How our Systems Work

* What is the most important personal attribute that you must possess to be considered for advancement or raises in pay?

Have a Great Attitude

Be On Time Every Day Scheduled

Be Able to Take over 50 Calls Per Day

Be Willing To Work Overtime