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* This department is customer-friendly to work with.
 
I strongly disagree with this statement.
 
I disagree with this statement.
 
I agree with this statement.
 
I strongly agree with this statement.
 
 
 
* Staff is available to help me.
 
I strongly disagree with this statement.
 
I disagree with this statement.
 
I agree with this statement.
 
I strongly agree with this statement.
 
 
 
* This department provides the expertise I am looking for.
 
I strongly disagree with this statement.
 
I disagree with this statement.
 
I agree with this statement.
 
I strongly agree with this statement.
 
 
 
* I feel comfortable communicating with the department.
 
I strongly disagree with this statement.
 
I disagree with this statement.
 
I agree with this statement.
 
I strongly agree with this statement.
 
 
 
* The information received is reliable and useful.
 
I strongly disagree with this statement.
 
I disagree with this statement.
 
I agree with this statement.
 
I strongly agree with this statement.
 
 
 
* The department provides feedback and follow-up.
 
I strongly disagree with this statement.
 
I disagree with this statement.
 
I agree with this statement.
 
I strongly agree with this statement.
 
 
 
* Overall, I am satisfied with the service from this department.
 
I strongly disagree with this statement.
 
I disagree with this statement.
 
I agree with this statement.
 
I strongly agree with this statement.
 
 
 
How may I better serve you and your department as it relates to public relations and/or commitment to excellence?
   
 
 
 
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