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Hello: You are invited to participate in our survey Critiquing Healthcare. In this survey, approximately 15 people will be asked to complete a survey that asks questions about a general healthcare experience. It will take approximately 5 minutes to complete the questionnaire. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Laverne Williams, Researcher at 817-938-7645 or by email at the email address specified below. Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
 
 How long did you have to wait before being seen by a physician or other healthcare provider at your recent visit to our facility?
 
Less than an hour
 
One to two hours
 
Two to three hours
 
Longer than three hours
 
 
 
Was our staff personable and knowledgeable in responding to your needs during your visit? Please rate on a scale of 1-4, 
 
4 (very satisfied)
 
3 ( satisfied)
 
2 (somewhat satisfied)
 
1 ( dissatisfied)
 
 
 
Based on your recent experience would you recommend our facility to your friends and family?
 
YES
 
NO
 
 
 
* Please choose one of the following to describe our Urgent Care Center during your recent visit?
 
Very Clean
 
Adequately Clean
 
Unclean
 
Very dirty
 
 
 
Please rate the overall ease of finding our facility and recieving care during your most recent visit?
 
4 (very satisfied)
 
3 ( satisfied)
 
2 (somewhat satisfied)
 
1 (very dissatisfied)
 
Omega Claims Group
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