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1. Hello:
You are invited to participate in the Frienly User trial for Cricket phone (Android).

Please use the following features of the handset. Record a pass or fail for whether or not the feature functions properly.Also, use the comment section to describe any failures or to comment on anything you like or don’t like about using thefeature on this handset.You do NOT have to complete this survey during one web session.However, once you stop working you will only be able to continue from that question on forward.Finally, once you submit the last page you may no longer go back!

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
* 2. Email Address
   
 
 
 
* 3. Phone MDN
   
 
 
 
* 4. Phone MEID (Hex only, begins with a0000) Go to Settings-> About phone-> Status-> Scroll down to MEID
   
 
 
 
5. Cricket Market
 
 
 
6. Call Features:
 
 
 
7. Place and Receive few calls. Observe the overall performance of the call. For Example: Call Quality, UI (Screen), Audio ( Sounds) etc. during the call.
 
Pass
 
Fail
 
 
 
8. Comments/Details:
   
 
 
 
9. Caller ID ( Numbers/Contact Names appear on the display)
 
Pass
 
Fail
 
 
 
10. Comments/Details:
   
 
 
 
11. Three- way calling ( Dial number, press send, wait to connect, press add call, dial second number, press send, when connected prss merge calls to join all three)
 
Pass
 
Fail
 
 
 
12. Comments/Details:
   
 
 
 
13. Call waiting: When on a current call, call your phone from another number. Were you able to hear the call waiting tone and accept the second call without any issues.
 
Pass
 
Fail
 
 
 
14. Comments/Details:
   
 
 
 
15. Voicemail: Using the test device, place a call to ta landline or another mobile phone Keep the call active and call the test device with a third phone. Ignore the incoming call(call waiting)and leave a voice mail. A voicemail indicator is populated while in a conversation.
 
Pass
 
Fail
 
 
 
16. Comments/Details:
   
 
 
 
17. Voicemail(Indicator appears when you receive a voice mail and disappears after you check it)
 
Pass
 
Fail
 
 
 
18. Comments/Details:
   
 
 
 
19. Recent calls: Ensure all recent calls ( Incoming, Outgoing and Missed calls are stored)
 
Pass
 
Fail
 
 
 
20. Comments/Details:
   
 
 
 
21. Phone Book: Import your contacts by using one or more of the following methods: My Backup, Transfer Via Bluetooth, Google Account Sync, Outlook sync or Facebook sync, etc
 
Pass
 
Fail
 
 
 
22. Comments/Details:
   
 
 
 
23. Device Features
 
 
 
24. Ringer(Change default Ring tone, change to vibrate)
 
Pass
 
Fail
 
 
 
25. Comments/Details:
   
 
 
 
26. Tools ( Use available tools, i.e Alarm clocks, Calendars, Calculator, etc)
 
Pass
 
Fail
 
 
 
27. Comments/Details:
   
 
 
 
28. Wallpaper: Assign a picture as a wallpaper.
 
Pass
 
Fail
 
 
 
29. Comments/Details:
   
 
 
 
30. Assign a picture to a contact- Confirm the picture ID is populated when a call is received.
 
Pass
 
Fail
 
 
 
31. Comments/Details:
   
 
 
 
32. BLUETOOTH
 
 
 
33. Make and Model of the BT headset you are using
   
 
 
 
34. Bluetooth: Bluetooth Headset Discovery and Pairing ( Place the bluetooth device in discovery mode and pair with the handset)
 
Pass
 
Fail
 
 
 
35. Comments/Details:
   
 
 
 
36. While in a call, switch the audio between the BT device and the handset.
 
Pass
 
Fail
 
 
 
37. Comments/Details:
   
 
 
 
38. Auto connect -after pairing (Walk out from the range of the BT coverage area so the BT headset disconnects from the device. Then walk back in and verify if the BT headset reconnects with the device)
 
Pass
 
Fail
 
 
 
39. Comments/Details:
   
 
 
 
40. Bluetooth Service Discovery and Pairing ( Place the bluetooth device in discovery mode and pair with the handset- use another BT capable handset or PC)
 
Pass
 
Fail
 
 
 
41. Comments/Details:
   
 
 
 
42. Bluetooth: Transfer files to/from the paired handsets(pictures, music, etc)
 
Pass
 
Fail
 
 
 
43. Comments/Details:
   
 
 
 
44. Auto Connect-After Pairing( When transferring files, confirm it auto connects > No Password required
 
Pass
 
Fail
 
 
 
45. Comments/Details:
   
 
 
 
46. Messaging (SMS & MMS)
 
 
 
47. Send and Receive Text Messages( SMS)using your handset.
 
Pass
 
Fail
 
 
 
48. Comments/Details:
   
 
 
 
49. Send and Receive Picture Messages (MMS) using your handset ( to/from another Cricket mobile)
 
Pass
 
Fail
 
 
 
50. Comments/Details:
   
 
 
 
51. Send a picture message ( to an email address)
 
Pass
 
Fail
 
 
 
52. Comments/Details:
   
 
 
 
53. Receive a picture message (from an email address) ([email protected]). Confirm the picture is received by attachment and within the message body (imbedded)
 
Pass
 
Fail
 
 
 
54. Comments/Details:
   
 
 
55. How satisfied are you with this survey:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
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