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  1. Surveys
  2. 2011
  3. December
  4. C
  5. Credit Union Data Processors
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Exit Survey »
 
 
Hello:
TCT FCU is presently $125 million in assets with four offices. We are beginning to research data processing solutions and we would very much appreciate your feedback on your present solution. We used Callahan’s Peer to Peer to obtain a list of credit unions between $75 million and $300 million in assets as of June 30.

We have selected your credit union because your credit union’s profile is similar to ours or one that we aspire to.

Our survey is only 9 questions and your responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

If you would like a summary of our results please email Kim Masterson, Technology Services Coordinator, at [email protected],or call her at 884-7093 ext. 29.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


Very truly yours,
Curt Cecala, CEO
TCT Federal Credit Union
 
 
 
Your Credit Union's Assets Size as of June 30?
 
$75 million to $99 million
 
$100 million to $199 million
 
$200 million to $299 million
 
$300 million or more
 
 
 
Your credit union's number of members as of June 30?
 
less than 10,000
 
10,000 to 12,500
 
12,501 to 15,000
 
15,000 to 17,500
 
greater than 17,500
 
 
 
Total number of credit union office locations?
 
1
 
2
 
3
 
4
 
5
 
6 or more
 
 
 
Who is your core data processor?
   
 
 
 
Is your core data processing solution online of inhouse?
 
Online
 
Inhouse
 
 
 
What is included with your core data processor package (Select all that apply)?
 
On Line Banking
 
On Line Loans
 
Bill Pay
 
Mobile Banking
 
Disaster Recovery/Hot Sight

 
 
 
Please select any service that is from a different vendor than your core data processor (Select all that apply)?
 
On Line Banking
 
On Line Loans
 
Bill Pay
 
Mobile Banking
 
Disaster Recovery/Hot Sight

 
 
 
What is your average monthly cost for your data processing system including any of the packages that you purchased from a different vendor?
 
$10,000 to $12,500 a month
 
$12,501 to $15,000 a month
 
$15,001 to $17,500 a month
 
$17,501 to $20,000 a month
 
$20,001 to $22,500 a month
 
more than $22,500 a month
 
 
How satisfied are you with?:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Platform Solution
Management Reports
Member Data Reports
Customer Service
Overall
 
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