CR Solutions Customer Satisfaction Survey

How professional is CR Solutions?

Extremely professional

Very professional

Moderately professional

Slightly professional

Not at all professional

How convenient is CR Solutions' IT support service to use?

Extremely convenient

Very convenient

Moderately convenient

Slightly convenient

Not at all convenient

How well do you feel that our company understands your business' needs?

Compared to your other vendors, is our service quality and response time better, worse, or about the same?

When considering IT hardware and software purchases, does your organization:

Request a quote from, and generally purchase from, CR Solutions

Request a quote from CR Solutions, generally purchase elsewhere

Do not request quotes from CR Solutions, always purchase elsewhere

Don't know

Overall, how responsive have we been to your questions or concerns about your IT service and support needs?

Extremely responsive

Quite responsive

Moderately responsive

Slightly responsive

Not at all responsive

Overall, are you satisfied with the employees and services at CR Solutions, neither satisfied nor dissatisfied with them, or dissatisfied with them?

Extremely satisfied

Slightly satisfied

Neither satisfied nor dissatisfied

Slightly dissatisfied

Extremely dissatisfied

If you currently utilize CR Solutions support on a "call as needed" basis, how interested would you be in receiving managed IT services for a budget-able, flat monthly fee?

Very interested

Moderately interested

Neither interested nor dis-interested

Not interested

Not applicable / already utilize managed IT service

How well do CR Solutions technical services personnel answer your questions or solve your problems?