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  1. Surveys
  2. 2012
  3. September
  4. C
  5. Courier Service Survey
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Exit Survey »
 
 
Hello, the purpose of this survey is to obtain your opinion on what would make an ideal courier service.

Your participation in this study is completely voluntary. No personal or contact information will be required for you to complete this survey. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is, however, quite important for the project to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. If you have questions at any time about the survey or the procedures, you may contact Craig J. Bester via private message on Facebook or in person.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How interested would you be in a local, product delivery service?
 
Very interested
 
Interested
 
Neutral
 
Uninterested
 
Very uninterested
 
 
 
Have you recently (within the past three months) used a delivery service?
 
Yes
 
No
 
 
 
If you have, please specify what delivery company you used and what type of product for which you used the service.
   
 
 
 
* What product would you be most interested in having delivered to you or couriered?
 
Groceries
 
Take-out food
 
Newspapers
 
Medicine
 
Other (Please specify)
 
 
 
How important are the following features of a delivery service?
Not important Very important
Door-to-door delivery
Urgent delivery
Payment on delivery
Tracking services
 
 
 
* How would you prefer to place an order?
 
Phone
 
In-store
 
Online
 
 
 
* If you were to use a form on a website to place an order, which of the following options would you feel to be NOT essential for you to input?
 
First name
 
Surname
 
Phone number
 
Email address
 
Parcel weight
 
Parcel dimensions
 
Delivery method

 
 
 
* Would you like a price quote to appear on the form before you place an order?
 
Yes
 
No
 
 
 
Comments/Suggestions:
   
 
Thank you for your time and effort in doing this survey!
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