Consumer Research

Please select your age group.

17 and below

18 to 25

26 to 33

34 and above

What is your gender?

Female

Male

How often do you shop for clothes?

Do you shop for clothes online?

Yes

No

How often do you shop for clothes online?

More than once a week

Once a week

Once a month

Once every three months

Never

Only if there is something I wish to buy

Which do you prefer - shopping from online stores or shopping from retail stores?

Online stores

Retail stores

What do you like about online shopping?

Convenience

Greater selection of merchandise

Ease of use

Competitive prices

Comparison of prices

It allows me to purchase items that are not available in Singapore

What do you dislike about online shopping?

Waiting for delivery

Getting the wrong size

No idea how the item will look on you

Credit card fraud

No personal contact with the seller

Items looked different in real life

High shipping costs

Confusing refund/exchange process

Privacy concerns

What types of products do you typically buy online?

When shopping for clothes, the first category you would look at is...?