Consumer Complaining Behavior

Hello: You are invited to participate in our survey regarding the Consumer Complaining Behavior. In this survey, approximately 100 consumer will be asked to complete a survey that asks questions about the factors that influence them to make a complain about their dissatisfaction of product or sevices. It will take approximately 5 minutes to complete the questionnaire. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Safina Diana Jamaludin by email at the email address specified below. Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.