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Hello:
You are invited to participate in our survey Consumer Behavior for Online PC Buyers. It will take approximately 5-7 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
* Why did you buy a PC?
 
Old PC was giving trouble
 
Upgrade to a new technology
 
This is my first PC
 
Others
 
 
 
* How did you go about which PC to buy?
 
TV Campaign (Brand Ambassador)
 
Recommended by Friends
 
Newspaper Ads
 
Other
 
 
 
 
* Which method do you prefer for your research?

 
Online
 
In store
 
 
 
* Rank the following based on reliable source information according to you:
Official sites of the company
Ecommerce sites (Amazon, Flipkart etc.)
Social Media Sites (Facebook, Twitter etc.)
Blog/Video Blogs (gsmarena, youtube channel etc.)
Magazines/Newspapers
 
 
 
* Which is your most preferred channel of buying?
 
Online-Ecomm websites
 
Online-Official site
 
In store-Exclusive stores
 
Multi Brand stores
 
 
 
* 2. (If online)What are the reasons for your preference? Rank in order of priority
a. Prices are good
b. Good returns policy
c. More choices online
d. Door Delivery
e. Online customer service
f. Personalized offers/coupons
 
 
 
* 3. (If Online)How many days do you spend on your research before buying a PC?
 
<2 days
 
2-7 days
 
More than a week
 
More than 2 weeks
 
 
 
* 4. (If Online)What influences you to buy the PC online? (Rank accordingly)
Rich product content (complete details of the products, product videos)
Strong reviews and Ratings
Top sellers ranking and the product sold by them
% of discount on MRP
Exchange offers
EMI options
 
 
 
5. (If Online)Preferred mode of payment

 
Credit/Debit Card
 
Net Banking
 
COD
 
EMI
 
Other