Conflict management survey

* What is your title at the YMCA?

* How many years have you been with the organization?

* How would you define your organization’s approach to conflict (avoidance, control it, resistance)?

* How often would you say you deal with conflict and is that conflict internal (with employees) or external (with members)?

* How do you deal with conflict when it occurs?

* Is there a clear code of conduct for employees at the YMCA?

* Do you know if your organization has a Conflict Resolution Process? If so, what is that process?

* Do you receive any conflict management training through your organization? If so, what type of training?

* Is there anything that you would like to see change with the way your company handles conflict?