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Please tell us a bit about yourself
 
 
 
* Where did you purchase?
 
 
 
* What is the reason for your purchase?
 
First home purchase
 
Upsize
 
Downsize
 
Investment
 
Job relocation
 
New to the Lower Mainland
 
Seperation
 
Wanted a newly built home
 
Other
 
 
 
 
* What is your age group?
 
20-29
 
30-39
 
40-49
 
50-59
 
60+
 
 
 
* What language do you speak in your home (primarily)?
 
English
 
Mandarin
 
Cantonese
 
Farsi
 
Korean
 
Punjabi
 
French
 
Russian
 
Spanish
 
Portuguese
 
Other
 
 
 
* Which "green" features of your home are most important to you? (Select all that apply)
 
Environmentally friendly laminate and carpet flooring
 
Natural gas
 
Dual-flush toilet/low-flow faucets
 
Under-sink recycling bin
 
Low-emission windows
 
Energy Star appliances
 
Walkable neighbourhood
 
Recycled building materials
 
None
 
Other
 

 
 
 
* Have you made any home renovations/modifications since you've taken possession?
 
Yes
 
No
 
Not applicable
 
 
If yes, please explain what changes you have made
   
 
 
 
* How frequently did you drive by your home during its construction?
 
Never
 
Weekly
 
Monthly
 
Quarterly
 
Once or twice
 
 
 
* What Sunstone Club features do you use?
 
Outdoor pool/hot tub
 
Gymnasium
 
Fitness studio
 
Guest suites
 
Private entertaining room
 
Great room
 
Billiards lounge
 
Outdoor fire pit
 
Outdoor storytelling station
 
Birthday party/multipurpose room
 
Games/Teen room
 
Theatre
 
Business centre
 
None
 
Other
 

 
 
 
* What Timbers Club features do you use?
 
Outdoor pool/hot tub/kids pool
 
Sauna
 
Fitness studio
 
Indoor hockey room
 
Guest suites
 
Great room with kitchenette
 
Billiards lounge
 
Dog grooming room
 
Birthday party/multipurpose room
 
Games/teen room
 
Theatre
 
None
 
Other
 

 
 
 
* What Wishing Tree club features do you use?
 
Games room
 
Kitchen & bar
 
Fitness studio
 
Gas fireplace
 
Pool table
 
Patio area
 
None
 
Other
 

 
 
 
* What Nakoma Club features do you use?
 
Concierge
 
Fitness studio
 
Guest suites
 
Great room
 
Kitchen & bar
 
Billiards room
 
Patio/BBQ area
 
Pool/hot tub
 
Kids room
 
Multipurpose gymnasium
 
Theatre
 
Ping pong room
 
Arts & crafts/ multipurpose room
 
None
 
Other
 

 
 
 
* How many vehicles do you park in your garage?
 
1
 
2
 
none
 
Other
 
 
 
 
 
Below are a list of the various rooms / spaces in a typical Polygon home. If you had the choice, please indicate which spaces you would like to make bigger, which ones you would be willing to make smaller, and which ones you would leave the same size.
Bigger Smaller Leave N/A
* Master Bedroom
* Master Bedroom Ensuite
* Second bathroom
* Second or third bedroom
* Living room
* Dining room
* Den
* Storage/Tech room
* Kitchen
* Laundry
* Patio/deck/yard
* Front entry
 
 
 
* For all the spaces you would make bigger, how much would you be willing to spend for the additional space?
 
Spend $10,000-$20,000
 
Spend $20,000-$30,000
 
Spend $30,000-$40,000
 
Spend $40,000-$50,000
 
Spend $50,000-$60,000
 
Spend $60,000-$80,000
 
Spend $80,000-$100,000
 
Spend $100,000+
 
Not applicable
 
 
 
* For all the spaces you would make smaller, how much would you expect to save?
 
Save $10,000-$20,000
 
Save $20,000-$30,000
 
Save $30,000-$40,000
 
Save $40,000-$50,000
 
Save $50,000-$60,000
 
Save $60,000-$80,000
 
Save $80,000-$100,000
 
Save $100,000+
 
Not applicable
 
Please rate (1 being poor, 5 being excellent) the quality of service our sales staff offered you at each stage of your purchase.
1 2 3 4 5 N/A
* Before purchase
* At purchase
* After purchase
* After move-in
 
 
 
If our sales team could have done one thing to make your buying experience better, what would it be?
   
 
On a scale of 1 to 5 (1 being not useful, 5 being very useful), how useful were the brochure and website in your decision to purchase?
1 2 3 4 5 N/A
* Brochure
* Website
 
 
 
* Did the design and quality of the marketing materials accurately reflect your finished home and community?
 
Yes
 
No
 
 
 
* At which stages of your purchase did you visit the website?
 
I visited it at all stages of my purchase
 
I only visited it before I purchased
 
I only visited it after I purchased
 
I did not visit it at all
 
Other
 
 
 
 
* Did you hear about us through social media outlets?
 
Yes
 
No
 
 
If yes, please select which ones
 
Facebook
 
Twitter
 
Linkedin
 
Flickr
 
Youtube
 
Other
 

 
 
* After taking possession of your home, who would you contact if you had a question about your home or community?
 
Realtor
 
Property Manager
 
Sales
 
Resident Manager
 
Customer Service
 
Other
 
 
 
If you know the contact person's name, please provide.
   
 
 
 
* Has your opinion of the Polygon brand changed since taking possession of your new home?
 
Yes
 
No
 
Not applicable
 
 
 
If yes, please explain how and why?
   
 
 
Please rate the service provided by your property management company.
Unacceptable Poor Average Good Excellent N/A
 
 
 
 
 
Thank you for completing this survey.

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Thank you again and good luck!
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