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  5. Company Satisfaction Survey

Company Satisfaction Survey

Company Satisfaction Survey
0%
Exit Survey
 
 
How long have you used our PRODUCTS & SERVICES?
 
Less than 12 months
 
1 year to 3 years
 
3 years to 5 years
 
5 years or more
 
 
 
Which of our PRODUCTS do you use? Select all that apply.
 
G-ENETICS
 
S-TELLA + SSS (Chase & SSS)
 
R-OCHE (Accu)
 
C-OMBE (Vagisil)
 
I-NTAS
 
H-IMALAYA
 
S-ANOFI
 
J-ANSSEN
 
G-SK
 
C-HATTEM
 
C-ONSUMER GOODS

 
 
 
How frequently do you purchase from us?
 
Every day
 
Every week
 
Every 2 - 3 weeks
 
Every month
 
Every 2 - 3 months
 
Every 4 - 6 months
 
Once or twice a year
 
 
 
How would you rate your level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
Rate us on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Professionalism
Quality of PRODUCTS & SERVICES
Understanding Customers' Needs
Price
Customer Service Phone Reps
Customer Service Pharmacy Reps
Customer Service Delivery Drivers
 
 
How likely are you to continue doing business with us?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Would recommend our PRODUCTS & SERVICES to friend or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Do you have any suggestions for improving our PRODUCTS &SERVICES ?
   
 
 
 
If you have not purchased form us for the last 2 months or more, please select reasons that apply.
 
Price
 
Poor Customer Service Reps
 
Competitors
 
Products do not meet needs
 
Other