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How did you hear about OCISO's services?
 
Family/Friends
 
Newspaper/Social Media
 
Other Service Providers
 
 
 
Are you informed about all the services of OCISO? Which services have you used?
 
Settlement
 
Yociso
 
Counseling
 
Employment
 
Language Instruction
 
 
 
 
How fast did you receive the services you need? How long was the waiting list?
 
Within a week
 
Within couple of weeks
 
Within less than three months
 
Less than a year
 
 
 
How long have you being accessing OCISO's services?
 
>1year
 
>3years
 
>5years
 
 
 
How often do you require services from OCISO?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
How satisfied are you with OCISO's services?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
OCISO contributed to my settlement and integration by:
 
Helping me find housing, school, work
 
Helping me sponsor my family
 
Providing me counseling
 
Connecting me to the community
 
Other
 
 
 
 
I feel part of the community because OCISO refereed me to:
 
Community Health Centres
 
Community Centres
 
Schools
 
Recreation
 
Other community organization (churches, homeland Association's etc.)
 
 
 
How accessible is OCISO to you as a newcomer? Where you able to find it quickly (location) and/or on the web,
 
Very accessible
 
Somewhat accessible
 
Not accessible
 
 
 
Do you think that OCISO is offering suitable services for your self and your family? Are the services reflecting all your needs? (Employment, work, school/education, mental health, etc)
 
Yes
 
No
 
Maybe
 
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