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Dear Participant,
 
My name is Trissica Mohan.  I am a Master of Business Administration candidate studying at the University of KwaZulu-Natal, Westville Campus. The title of my research is: “Communication Effectiveness between Line Managers and Support Staff at the College of AES, UKZN”. 
 
The objectives of the study are as follows:
•         To investigate the communication effectiveness from first line managers to subordinates.
•         To investigate the communication effectiveness from subordinates to first line managers.
 
This study will create an awareness of the vital role that communication plays within any organization between all stakeholders.
 
Please note that:
•    The information that you provide will be used for scholarly research only.
•    Your participation is voluntary. You have a choice to participate, not to participate or stop participating in the research. You       will not be penalized for taking such an action.
•    Your views in this research will be presented anonymously. Neither your name nor identity will be disclosed in any form in          the study.
•    The record as well as other items associated with the survey will be held in a password-protected file accessible only to             myself and my supervisor. After a period of 5 years, in line with the rules of the university, it will be disposed by deleting           and destroying any trace of the survey results.
•    If you agree to participate please sign the declaration attached to this statement .
 
I can be contacted at the College of Agriculture, Engineering and Science at the University of KwaZulu-Natal, Westville Campus. Email: [email protected]
Phone number : 031 260 3220.
 
My supervisor is Dr Muhammed Hoque who is located at the Graduate School of Business, Westville Campus, of the University of KwaZulu-Natal. Contact details: email [email protected], Phone number: 031 260 8690.
 
Thank you for your contribution to this research.
 
 
 
 
* I hereby confirm that I understand the nature of the research project, and I consent to participating in the research project.
 
I understand that I am at liberty to withdraw from the project at any time, should I so desire. I understand the intention of the research. 
 
 
I agree
 
I do not agree
 
 
 
What is your gender?
 
 
 
What is your age group?
 
18-25 years
 
26-33 years
 
34-41 years
 
42- 49 years
 
50 years and above
 
 
 
What is your race?
 
African
 
Coloured
 
Indian
 
White
 
Other, please specify in the space below.
 
 
 
 
What is your nationality?
 
South African
 
Non-South African, please specify in the space below
 
 
 
 
Please select which department you are currently employed within?
 
 
 
Which campus are you based at (Select the option/s that apply)?
 
Howard College campus
 
Pietermaritzburg campus
 
Westville campus

 
 
 
* Do you manage support staff within your department?
 
Yes
 
No
 
 
 
Which method of communication do you use when communicating important information to subordinates?
 
Email
 
Face-to-face
 
Video conferencing
 
Phone calls
 
All of the above
 
Other, please specify in the space below.