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| Which Comcast products do you currently use? |
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| Please rate the following for overall satisfaction of service (if they apply):
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| Internet | |
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| Phone | |
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| Cable Television | |
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| Home Security | |
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| How often do you use the Internet |
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| How often do you use the Phone |
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| How often do you use the Cable Television |
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| Have you had any trouble with your service? Please check any that apply. |
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| Have you had to call the service line, or have a technician provide repair services in the last year? |
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| How long were you on the phone with the service center? |
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| How long was the technician at your home? |
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| Was your problem solved to your satisfaction? Only answer the ones that apply.
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