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| Which type of service do you prefer the most from the banks? |
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| Your account decisions are influenced by ? |
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| which factors do you consider before opening account or in purchasing new plan in a particular bank ? |
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| Do you prefer private bank over public bank ?
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| Which bank do you prefer the most for banking transactions ? |
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| Which services you are enjoying form bank ? |
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| The bank provides timely service.
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| The Bank insists on error free records services .
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| The Bank provides required and accurate information when needed.
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| The Bank shows sincere interest in solving a customer's problem.
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