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  1. Surveys
  2. 2013
  3. June
  4. C
  5. Club Management Software Survey
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Exit Survey
 
 
What Would You Like to See in Pelican Bay's Club Management Software?

We would like your help to shape the future of the Information Technology for the Pelican Bay Foundation. Over the next few weeks we will be reviewing the Jonas Club Management software currently deployed throughout the organization. Ask yourself this question “What would your perfect club management software look like?” There are no wrong answers we are just looking for your feedback and ideas. We will be collecting the information you provide in the survey to assist us in developing an overall strategy to present to the board members in the near future.

Thank you for your participation.
 
 
 
* What is your current role within the Pelican Bay Foundation?
 
Accounting
 
Administrative / Human Resources
 
Beach Services
 
Engineering
 
Fitness
 
Food and Beverage
 
Marketing
 
Member Services
 
Retail Sales
 
Safety/Security
 
Tennis
 
Transportation
 
 
 
* How many hours a week do you utilize the Jonas Software to perform tasks related to your job?
 
0
 
1-5
 
5-10
 
10-20
 
20 or more
 
 
 
* How often do you have an issue with the Jonas Software that causes you a loss of productivity in an average week?
 
0
 
1-2
 
2-4
 
4 or more
 
 
 
If and when you have an issue in the Jonas system what type of issue(s) do you typically have (Select all that apply)?
 
Jonas locking up resulting in closing Jonas and relaunching the software
 
Jonas error message message requiring IT and or Jonas support to resolve
 
Printing Issues
 
Unlock/Region failure error messages
 
POS ordering issues
 
Overall ease of use
 
Other
 

 
 
 
What aspects of Jonas work well for you in your current role at Pelican Bay?
   
 
 
 
What aspects of Jonas do you find difficult or frustrating in your current role at Pelican Bay?
   
 
 
 
Is there a need within your department that Jonas currently does not meet? If so please explain in the box below.
   
 
 
 
What are the "must" haves in a Club Management/Point of Sales software in your opinion?
   
 
 
 
What are few things you would want to see in your "perfect" Club Management /Point of Sale software?