This free survey is powered by
  1. Surveys
  2. 2013
  3. February
  4. C
  5. Cloudingo Trial Expiration
0%
Exit Survey
 
 
Which of the following prevented you from purchasing Cloudingo?
 
No business need
 
License agreement
 
Price
 
Missing functionality
 
Customer service
 
I am going to purchase
 
Other
 

 
 
 
What was the main reason you decided to look at Cloudingo?
 
Sporadic Imports
 
One-time cleanup project
 
Daily Use
 
 
 
Which aspect(s) of our customer service was unsatisfactory?
 
Product knowledge
 
Response time
 
Support hours
 
Other
 
 
 
 
Which functional requirements did your evaluation not satisfy?
 
Audit reporting
 
Auto-merge
 
Cross-Field Mapping/Matching
 
Custom objects
 
Desktop access
 
Exportable Report of Filter Results
 
Exportable Report on Key Field(s)
 
Filter logic
 
Ignore record/group as duplicate
 
Manual merge
 
Mass convert
 
Mass import
 
Mass merge
 
Mass update
 
Non-Salesforce integration
 
Notification of new duplicates
 
User Interface

 
 
 
Which aspects of the license agreement were an obstacle?
 
Service Level
 
License term
 
Security
 
License model (org based vs user based)
 
Other
 

 
 
 
Which best describes the challenges with our price?
 
Exceeded budget
 
Exceeded competitive offer
 
Exceeded the business case justification
 
Exceeded the functional offering
 
 
 
Have you selected another vendor to satisfy your data cleansing needs?
 
Yes
 
No