Clients satisfaction questionnaire

How satisfied are you with the services provided by Baltic Ground Services?

Extremely satisfied

Satisfied

Neutral

Dissatisfied

Extremely dissatisfied

When you contact with the representatives of Baltic Ground Services by fax or email, how long does it take to get a response?

The representative of Baltic Ground Services:

Please evaluate your satisfaction about communication with contract (sales) Manager?

Please evaluate your satisfaction regarding the speed of response on questions/ noncompliance’s?

Please evaluate your satisfaction on performed improvements? >>> reikia pridėti, kad po claimo, nes nėra nurodyta, kokie ir kam skirti atlikti patobulinimai.....

Please evaluate your satisfaction of quality/safety related performance?

Please evaluate your satisfaction about the invoicing management?

If you have any comments/suggestions regarding the invoicing management, please write it below:

In your opinion - new GSE is a huge advantage of ground handling company.