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2012
November
C
Client satisfaction survey
Client satisfaction survey
Client satisfaction survey
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Hi,
You are invited to participate in a survey regarding client satisfaction. It will take approximately 5 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. Your survey responses will be strictly confidential and your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact me by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
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button below.
When choosing a naturopath, what was the most important deciding factor?
Price of consultations
Reputation of naturopath
Naturopath specialised in my health condition
Proximity to home
Availability/opening hours
Other
After your initial consultation, were you inspired to improve your diet and lifestyle?
Yes
No
Not sure
Did you feel that the treatment plan....
Was hard to follow
Was easy to follow
Other
Did you follow your treatment plan for at least 4 months?
Yes
No
If you answered no to the previous question, for what reason did you not complete your treatment plan?
Too expensive
It was too complicated to follow
I kept forgetting to take the medicines prescribed
I did not like the taste of the powders/herbs
I answered yes to the previous question
Other
What do you think could stop you from achieving your health goals?
Time
Commitment
Support
Money
Interest
Other
Do you feel like you can ask your naturopath questions about anything you are unsure about?
Yes
No
How important is health and preventing illness to you?
Top priority - there is nothing more important than the health of myself and my family
Medium priority - I value my health but I value other things more, e.g. holidays, cars, clothes, entertainment
Low priority - i'm here for a good time, not a long time
Do you believe that natural medicine works?
Yes
No
Not sure
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