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Exit Survey
 
 
Hello: You are invited to participate in our survey for customer satisfaction with Redwood Caring Hands. In this survey, approximately 5-10 people will be asked to complete a survey that asks questions about customer satisfaction. It will take a few minutes to complete the questionnaire. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Redwood Caring Hands at 240-324-8110 or by email at the email address specified below. Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How often do you use our companies services ?
 
 
How satisfied are you with the following:
Caregiver
Client Service
Overall
 
 
 
How often have you been using our services?
 
Three months
 
Six months
 
One year
 
Longer than one year
 
 
 
How would you rate your overall level of satisfaction with us ?
 
Highly satisfied
 
Neutral
 
Somewhat satisfied
 
Highly dissatisfied
 
 
 
How do we rate in comparison to other companies that offer the same services ?
 
Higher
 
Somewhat higher
 
Lower
 
Much lower
 
 
 
How likely are you to continue using our services ?
 
Very likely
 
Likely
 
Somewhat unlikely
 
Neutral
 
 
 
How likely are you to recommend our services to a friend or colleague ?
 
Very likely
 
Somewhat likely
 
Neutral
 
Unlikely
 
 
 
How did you hear about us ?
 
Referral
 
On-line
 
Word of mouth
 
Other
 
 
 
Comments/Suggestions: