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Surveys
2013
September
C
Client Feedback
Client Feedback
Baigrie Davies Client Feedback
0%
Exit Survey
Here at Baigrie Davies our aim is to provide clear planning and investment advice, based on sound analysis of your financial position. Our hope is that you feel reassured about the future and confident that your wealth will support the life that you want to lead.
That is all well can good, but how are we doing?
Your opinion of us is hugely important and we would love to hear from you. We have put together a short survey [Client Feedback]. It will take approximately 5 minutes to complete the questionnaire.
Your participation is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn about your experience with us.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, please call Ian Howe on 0207 786 2000, or by email to
[email protected]
.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
How long have you been a client of Baigrie Davies?
Less than 6 months
6 -12 months
1 - 2 years
2 - 5 years
5 years +
Who is your adviser at Baigrie Davies?
Henry Bennett
Adam Calderwood
Amanda Davidson
Arthur Davies
Huw Davies
Richard Gray
Piers Larcombe
Ian Howe
Sally Matthews
Charlotte Rye
Lee Westley
How would you rate your experience of dealing with us?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
First contact/first impression
Offices
Meeting experience
Written communication
Quality of advice
Clarity of advice
Response times
Overall impression
Have you recommended us to friends, family or work colleagues in the past?
Never
Once or twice
Frequently
All the time
Would you consider recommending us to friends, family or work colleagues in future?
No - I'm not confident that you would do a good job for them
No - I just don't discuss my finances with other people
No - for other reasons
Yes - if they asked me
Yes - if I can see that you could help them
Yes - I'll sing your praises from the rooftops to anyone who will listen
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