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2011
November
C
Class Action
Class Action
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Name
Address
Phone Number
Email Address
What is your race?
-- Select --
African American, or Black
American Indian
Asian
Caucasian, or White
Hispanic
Other
Do you currently work for Comcast in the greater Chicago area?
If yes, how long have you been employed by Comcast?
What is your title?
If not, did you work for Comcast in the greater Chicago area between 2005 and 2011?
When were you employed by Comcast?
What was your title at that time?
At which facility or facilities did you work? (Select all that apply)
Aurora
Elmhurst
Hickory Hills
Homewood
Kankakee
North Chicago
Romeoville
Other
How many times during your employment were you placed on a "Performance Improvement Plan" (PIP)?
0
1-2
3-4
5-6
7-8
9-10
Other
How often did you receive job-related training during an average year through Comcast or Comcast University?
0
1-2
3-4
5-6
7-8
9-10
11-12
Other
Are you a current or former Comcast consumer?
I am current Comcast customer.
I used to be a Comcast customer.
I have never been a Comcast customer.
Did you ever receive defective equipment during the installation or repair process through Comcast? If so, how many times?
No.
Yes. 1-2 times.
Yes. 3-4 times.
Yes. 5-6 times.
Yes. 7-8 times.
Yes. 9-10 times.
Yes. 11-12 times.
Yes. More than 12 times.
Did you ever require multiple service calls to fix an issue? If so, how many trips were required to fix your problem?
No.
Yes. 1-2
Yes. 3-4
Yes. 5-6
Yes. 7-8
Yes. 9-10
Yes. 11-12
Yes. More than 12 trips.
Other
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