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Greetings from Citrus Lane!
We like to check in with our Citrus Lane Community from time to time to see how we’re doing. We’d be interested in your opinions regarding your thoughts on Citrus Lane and your experience with other companies in a brief online survey. This information will help us to improve our products and services to ensure that we’re doing everything we can to meet your needs.
Please take a few minutes to complete our confidential survey and as a reward, you will be entered in a chance to win 1 of 5 $75 Visa gift cards for your participation and honest feedback. The survey will take less than 8 minutes to complete.
Your honest and candid feedback is appreciated!
(Please note – this survey is best if taken on a computer, iPad or laptop vs. a mobile device)
Thanks for your help!
Team Citrus Lane
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| * Are you a Citrus Lane monthly box subscriber? |
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| When you think of Citrus Lane what words come to mind? | | |
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| How would you describe Citrus Lane to someone who hasn’t heard of it in the past? | | |
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| * How did you first hear about Citrus Lane? |
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| * What made you decide to sign-up to become a Citrus Lane subscriber? (please select your top 3) |
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| * Imagine that Citrus Lane offered an option to add more items to your monthly box delivery. These items would be competitively priced and would include free shipping. Would you be interested in purchasing any of the following types of kid friendly products through Citrus Lane? (check all that apply) |
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| * Have you considered becoming a Citrus Lane monthly box subscriber? |
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| * What is your hesitation to becoming a monthly box subscriber or maintaining a monthly subscription? (check all that apply) |
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| * On a scale of 1 to 7 where 1 is extremely unimportant and 7 is extremely important, how would you rate your ability to access a community of other moms and dads, including their recommendations when making a purchasing decision? |
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| * Which of the following are your top 3 most important features in the Citrus Lane Community? (please select your top 3) |
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| * Please select your top 3 attributes that you consider when purchasing a product for your child. (please select your top 3) |
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| On a scale of 1 to 7 where 1 is extremely unimportant and 7 is extremely important, how important or unimportant are each of the following when deciding on where to get products for your child?
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| What other companies come to mind when you think of Citrus Lane? | | |
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| * Have you purchased products for your children under the age of 5 from any of the following companies? (check all that apply) |
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| On a scale of 1 to 7 where 1 is extremely dissatisfied and 7 is extremely satisfied, how would you rate your level of satisfaction or dissatisfaction with your overall experience with the following companies that you have purchased from in the past?
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| Which of the following phrases best describe each of these companies? (check up to 3 that apply)
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| How is Citrus Lane different from the companies above? | | |
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| * On a scale of 1 to 7 where 1 is not at all disappointed and 7 is extremely disappointed, how would you feel if you were no longer able to use Citrus Lane? |
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| * Have you recommended Citrus Lane to someone in the past? |
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| * Will you recommend Citrus Lane to someone in the future? |
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| Please provide a brief explanation of your answers to the questions on this page in the text box below. | | |
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| * Please select the age ranges of your children. (check all that apply) |
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| * What is the highest level of education you received? |
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| * What is your approximate household income for this year? |
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* Which of the following best describes where you currently live? (please choose the best answer)
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| * May we contact you if we have additional questions? You will be rewarded for your time if you are re-contacted. |
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Thank you for your participation in our survey. In order to be entered into our sweepstakes you will need to provide us with your contact information.
Note: Your information will not be shared with anyone and will only be used for the purposes of this research project.
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