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You are invited to participate in our survey of Business Analysts (BA) at Coventry Health Care. You will be asked to complete a survey that asks questions about how you do your work here at Coventry. The survey will take approximately ten minutes to complete. Your participation in this study is completely voluntary. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. If you feel uncomfortable answering any questions, you may withdraw from the survey at any point. Your information will be coded and will remain confidential. I want to thank you in advance for you participation in this important survey! Your honest responses to the survey questions will provide us with a needed baseline of the current level of knowledge regarding standard business analysis practices within Coventry. Your input will allow us to introduce a relevant and effective training curriculum designed to ensure that our talented Business Analysts have a common understanding of the tools and techniques needed to continue providing low-cost, high-quality business solutions – Please complete the survey at your earliest convenience and remember the last day to submit is Monday, June 4, 2012. If you have questions at any time about the survey or the procedures, you may contact Phil Ricci at 480 445 6557 or by email at [email protected]. Thank you very much for your time and support. Please start with the survey now by clicking on the “Continue” button below.
 
 
 
What position do you currently hold?
 
Associate Business Analyst
 
Business Analyst
 
Senior Business Analyst
 
Business Analyst Consultant
 
Senior Business Analyst Consultant
 
BA Manager
 
Other
 
 
 
 
How many years of business analysis experience (in all work places) do you have?
   
 
 
 
What is your background in analysis?
 
College/University degree (Associates Degree)
 
College/University degree (Bachelors Degree)
 
College/University degree (Masters Degree)
 
College/University degree in Computing
 
IIBA (CCBA) Certification
 
IIBA (CBAP) Certification
 
Other

 
 
 
In which VP Tower do you work?
 
Managed Care Apps - Blake
 
Infrastructure - Cordova
 
Provider, Pricing and Medicare - Deighan
 
Strategy, Planning and Shared Services - Dickson
 
Integrations - Kleja
 
eCommerce - Frank
 
Workers Comp - Holdren
 
Information Risk Management - Talbot
 
 
 
Tell us about skills you think are important and your mastery level.
 
 
 
Business Analysis Planning & Monitoring
 
 
 
ImportanceMastery level
Not Important
Somewhat Unimportant Important Very Important Extremely Important
Novice
Skilled Advanced Master Expert
1234512345
Plan Business Analysis Approach
Conduct Stakeholder Analysis
Plan Business Analysis Activities
Plan Business Analysis Communication
Plan Requirements Management Process
 
 
 
Elicitation
 
 
ImportanceMastery level
Not Important
Somewhat Unimportant Important Very Important Extremely Important
Novice
Skilled Advanced Master Expert
1234512345
Prepare for Elicitation
Conduct Elicitation Activity
Determining & Utilizing Elicitation Technique
Document Elicitation Results
Confirm Elicitation Results
 
 
 
Requirements Management & Communication
 
 
ImportanceMastery level
Not Important
Somewhat Unimportant Important Very Important Extremely Important
Novice
Skilled Advanced Master Expert
1234512345
Manage Solution Scope & Requirements
Manage Requirements Traceability
Prepare Requirements Package
Communicate Requirements
 
 
 
Enterprise Analysis
 
 
ImportanceMastery level
Not Important
Somewhat Unimportant Important Very Important Extremely Important
Novice
Skilled Advanced Master Expert
1234512345
Define Business Need
Assess Capability Gaps
Determine Solution Approach
Define Solution Scope
Define Business Case
 
 
 
Requirements Analysis
 
 
ImportanceMastery level
Not Important
Somewhat Unimportant Important Very Important Extremely Important
Novice
Skilled Advanced Master Expert
1234512345
Prioritize Requirements
Organize Requirements
Define Assumptions and Constraints
Verify Requirement
 
 
 
Solution Assessment & Validation
 
 
ImportanceMastery level
Not Important
Somewhat Unimportant Important Very Important Extremely Important
Novice
Skilled Advanced Master Expert
1234512345
Assess Proposed Solution
Allocate Requirements
Assess Organizational Readiness
Validate Solution
Evaluate Solution Performance
 
 
 
Underlying Competencies
 
 
ImportanceMastery level
Not Important
Somewhat Unimportant Important Very Important Extremely Important
Novice
Skilled Advanced Master Expert
1234512345
Analytical Thinking and Problem Solving
Behavioral Characteristics
Business Knowledge
Communication Skills
Interaction Skills
 
 
 
Techniques
 
 
ImportanceMastery level
Not Important
Somewhat Unimportant Important Very Important Extremely Important
Novice
Skilled Advanced Master Expert
1234512345
Acceptance Criteria Definition
Business Rules Analysis
Data Flow Diagrams
Decision Analysis
Estimation
Functional Decomposition
Interface Analysis
Metrics and Key Performance Indicators
Non-functional Requirements Analysis
Observation
Business Process Modeling
Prototyping
Requirements Workshops
Risk Analysis
Root Cause Analysis
Scenarios and Use Cases
Sequence Diagrams
Structured Walkthrough
User Stories
Vendor Assessment
 
 
 
Are there any specific training activities that would help you regarding your analyst role?
   
 
 
 
Please rank (1-10 the following in order of how best training might serve you.
Face to Face instruction
Instructor led Webinar
Web based instruction (no live instructor)
Blended learning (combination of instructor led Webinar and Web based training)
Internal Conferences at major Coventry sites
Internal Virtual conferences
Pod Casts
Instructor led video training (using video conferencing rooms)
Brown bag sessions (short lunch time presentations)
One-on-one mentoring
 
 
 
Please provide a couple of suggestions you would like to see provided by the BA Community of Practice?
   
 
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