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Change Factory Transformation Diagnostic

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Thank you for completing the Change Factory Transformation Diagnostic.

The diagnostic consists of 72 true/false questions. When you have completed the diagnostic, we will compile a report outlining the areas of strength and weakness in your organisation in terms of your capacity to execute a transformation project. We will send this report to you, free of charge.

Your answers will remain confidential. We may, at our discretion, release the aggregate answers to the public from time to time, but at no point will any data be released that identifies you, your role, or your organisation.

If you have any queries, please don't hesitate to get in touch at [email protected].
 
 
 
Thank you for your interest. Please answer the following questions to help us understand the transformation project you are undertaking.
 
 
 
What situation are you facing that has prompted you to embark on a transformation project?
   
Can you briefly explain the nature of the transformation you are considering?
   
 
 
 
There are no measures in place to calculate the effectiveness of the change in improving our business results.
 
True
 
False
 
 
 
We have defined the desired future state--including numerical targets--that we wish our organisation to achieve.
 
True
 
False
 
 
 
The purpose for undertaking the change is not clear or documented.
 
True
 
False
 
 
 
The executive team and other critical functions do not agree on the necessary outcome of the project.
 
True
 
False
 
 
 
We have not spent a significant amount of time evaluating alternative solutions.
 
True
 
False
 
 
 
Our project received funding through a business case critically reviewed by senior management.
 
True
 
False
 
 
 
We do not have a documented strategic plan.
 
True
 
False
 
 
 
The project team has limited knowledge or understanding of the drivers of business success for our organisation.
 
True
 
False
 
 
 
We have calculated the benefit that will accrue to the organisation by completing the change, whether financial or otherwise.
 
True
 
False
 
 
 
Our business case included an assessment of the risks that would be ameliorated or eliminated as part of the project.
 
True
 
False
 
 
 
The Executive Team is unaware of the financial costs and financial benefits of completing the change.
 
True
 
False
 
 
 
A risk analysis has been completed to determine what will prevent us from delivering our change project on time and/or within budget.
 
True
 
False
 
 
 
A project budget has been specified, and the project team must work within that.
 
True
 
False
 
 
 
The budget is evaluated regularly against the activities to be completed.
 
True
 
False
 
 
 
In allocating the budget we considered in detail the degree of change required in the organisation, and included the impact of that in calculating the required budget.
 
True
 
False
 
 
 
Our budget is apportioned across all activities outlined in our project plan, rather than being treated as a pool of unallocated funds.
 
True
 
False
 
 
 
We do not have an approved policy defining the acceptable outcomes for the transformation project.
 
True
 
False
 
 
 
The project team is solely responsible for decisions regarding project outcomes and does not rely on input from a Steering Committee.
 
True
 
False
 
 
 
The project team is not required to provide a regular report on progress in achieving the desired transformation to the Executive.
 
True
 
False
 
 
 
No plans are in place to audit the degree to which business units have adopted the change after the project is complete.
 
True
 
False
 
 
 
The project team has an active sponsor on the Executive Team.
 
True
 
False
 
 
 
Each Executive Leader within affected business areas has nominated a manager within their business area to engage with the project team.
 
True
 
False
 
 
 
Managers nominated to attend programme engagement meetings and workshops do attend unless they have an urgent and important conflict.
 
True
 
False
 
 
 
Executive team members mention the project in a positive light regularly at executive and other stakeholder meetings.
 
True
 
False
 
 
 
Managers from affected business units, or their representatives, have been involved in the planning phase of the project.
 
True
 
False
 
 
 
We have conducted a risk analysis that includes an assessment of the likelihood and impact of events that will prevent us from delivering critical elements of our project. We have built risk amelioration or elimination measures into our project plan.
 
True
 
False
 
 
 
Progress on our project is/will be driven by a strong deadline end-date.
 
True
 
False
 
 
 
We have not conducted an in-depth analysis of our current circumstances.
 
True
 
False
 
 
 
A training needs analysis is not included in the project plan.
 
True
 
False
 
 
 
Before we outlined the activities involved in completing this project, we conducted an analysis of our existing environment to determine the root causes of unsatisfactory levels of performance.
 
True
 
False
 
 
 
I am unsure about the relevance and impact some of the actions listed in our project plan will have on the outcomes of the project.
 
True
 
False
 
 
 
We have developed a timeline for completion of project activities based on the level of support and time required to embed the change in each business area. The timeline includes allowances for current business commitments.
 
True
 
False
 
 
 
Nobody on the project team has experience in an organisation that resembles our desired future state.
 
True
 
False
 
 
 
Nobody on the project team has experience in implementing the change we are planning.
 
True
 
False
 
 
 
Our training plan includes development opportunities for the project team in both the skill and knowledge we require to support the organisation.
 
True
 
False
 
 
 
A training model has been developed that includes post-training follow-through actions for participants.
 
True
 
False
 
 
 
We have a communication goal and a communications strategy that describes what we want to achieve through the key messages for each audience, and the channels we will use for providing messages (presentations, email, newsletter, intranet etc.).
 
True
 
False
 
 
 
We do not formally collect data to measure the effectiveness of our communication strategy.
 
True
 
False
 
 
 
Our communications messages have been incorporated into our training material and training programme.
 
True
 
False
 
 
 
I am unsure about the relevance and impact that some of our communication activities will have on the outcome of the project.
 
True
 
False
 
 
 
We do not have a documented stakeholder management strategy.
 
True
 
False
 
 
 
We have no specific plans to influence stakeholders.
 
True
 
False
 
 
 
A large majority of managers of the business units understand and accept their responsibility in making the project a success.
 
True
 
False
 
 
 
We have no formal mechanism in place for gaining feedback from stakeholders on their views of the project.
 
True
 
False
 
 
 
We have not assessed the impact of the change on our performance management scheme.
 
True
 
False
 
 
 
The outcomes of the change project are included in performance appraisals.
 
True
 
False
 
 
 
We do not have any performance indicators in mind to measure the degree to which the change is embraced.
 
True
 
False
 
 
 
We plan to generate regular reports on change adoption performance indicators that are presented to senior management at least quarterly.
 
True
 
False
 
 
 
We have not assessed whether the implementation of the change will affect the number of people we employ.
 
True
 
False
 
 
 
We have assessed the change in organisational processes required to affect the change.
 
True
 
False
 
 
 
We have determined which functions of our business will be key once the change is implemented, and our future organisational structure reflects that by positioning the key functions close to the senior manager.
 
True
 
False
 
 
 
We have no plans to review levels of authority, individual capability, or data access requirements as part of this change.
 
True
 
False
 
 
 
We have determined the impact of this project on the competencies required for people to complete their tasks well in the post-change environment.
 
True
 
False
 
 
 
We plan to perform an audit of our competency development framework post-implementation to ensure we have captured all changes that are required by the change.
 
True
 
False
 
 
 
We have assessed the competency gaps in our organisation after the implementation of the change.
 
True
 
False
 
 
 
We have a development plan for all of our people to fill the competency gaps after the implementation of the change.
 
True
 
False
 
 
 
We are able to clearly and succinctly articulate the benefits that will accrue to those who adopt the change.
 
True
 
False
 
 
 
Managers in the organisation have a clear understanding of the benefits of the change, and have prioritised and planned activities to implement the change.
 
True
 
False
 
 
 
We have not performed any risk analyses on the degree to which different groups in the organisation are likely to be resistant to or supportive of the change.
 
True
 
False
 
 
 
We have not determined for individuals or groups what they perceive they will have to give up as a result of the change.
 
True
 
False
 
 
 
We have developed differentiated training programmes based on a segmentation of employees with respect to their existing competency levels.
 
True
 
False
 
 
 
We are only using one mode of training (e.g. instructor-led, e-learning etc.) to provide new skills and knowledge to our staff.
 
True
 
False
 
 
 
We have considered how the outcomes of this project will affect the content of our induction programme.
 
True
 
False
 
 
 
We are confident we can measure the impact of our training on: (1) skill and knowledge retention; (2) changes in behaviour; and (3) changes in business results.
 
True
 
False
 
 
 
We have selected a network of change champions who are capable coaches, whose role is to help their colleagues through the change.
 
True
 
False
 
 
 
The project team includes representatives from Learning and Development, or at least one individual with a Learning & Development background.
 
True
 
False
 
 
 
We have created coaching materials and guidelines to help coaches execute their roles.
 
True
 
False
 
 
 
We have thoroughly screened and trained our coaches and mentors and evaluated their results to be assured that they can execute and are executing their role.
 
True
 
False
 
 
 
We plan to provide post-implementation peer-to-peer support options (e.g. face-to-face or electronic forums).
 
True
 
False
 
 
 
We plan to provide a variety of resources to employees to help them with the transition (e.g. desktop guides, reference material etc. as appropriate).
 
True
 
False
 
 
 
We have no plans to provide employees with specific skills and knowledge that will help them to cope with the transition.
 
True
 
False
 
 
 
The project team communicates with employees regularly through a wide variety of mediums such as newsletters and emails.
 
True
 
False
 
 
 
Almost done! Please answer the following demographic questions to help us contextualise your change, and provide us with your contact information.
 
 
 
* Your name:
   
* Your role:
   
* Your organisation:
   
* Your involvement with the project (e.g. Executive Team, Project Team etc.):
   
 
 
* Your email address:
   
 
 
* A contact phone number; please include your country code if outside Australia, and area code:
   
 
 
* What is the best way for us to get in touch with you to discuss your results?
 
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