CEA Employee Satisfaction Survey - Jan to June 201

Welcome to P-Serv Employee Satisfaction survey and we sincerely thank you for the participation in our survey. The objective of this survey is to allow the management to understand YOU better. We will be concentrating on your job satisfaction, working conditions and environment, and other related aspects. The findings will aid us in implementing the right human resource strategies and other policies that may affect you. Therefore, your feedback is very important to all of us.

Instructions:
It takes around 10 to 15 minutes to complete this survey.

Please note that:
1. Your responses and personal data are kept anonymous
2. Specific comments of employees will not be presented with the individual employees identified
3. There are no right and wrong answers. Please give your honest opinions and perceptions. Please answer each question by ticking the box that best describes how you feel.

I Agree

* Q1. Length of Service

Less than 4 months

More than 4 months but less than 1 year

Over 1 year

* Q3. I have supervisory responsibilities

Yes

No

Q4. Supervisory

	Strongly Agree	Agree	Neither Agree nor Disagree	Disagree	Strongly Disagree
* I am able to give suggestions in discussion of how to improve existing work procedures and customer service quality

* Q8. Do you agree with the current grooming standards?

Yes

No (Please Specify)

Q11. Why did you want to join Kelly P-Serv Operations at the airport?

Desire to work at the world's best airport

Passion for customer service

Great career prospects

Other (Please Specify)

Q12. My current role has met my expectations

* Q14. What are the benefits you like to see improved? (Select up to 3)

* Q18. If Yes Q17, why?