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Surveys
2014
November
C
CCI Customer Feedback Survey - November 2014
CCI Customer Feedback Survey - November 2014
Commercial Casework Industries, LLC Customer Feedback Survey
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Which position best describes your job title/role?
General Contractor
Project Manager
Construction Rep
Designer
Facility Manager
Other
*
What types of product(s) do you typically order from CCI? (Please check all that apply)
Casework
Custom Bars
Custom Bar Tops
Custom Furniture
Corian Countertops
Stone Countertops
Stainless Steel Surfaces
Other
*
How often do you conduct business with CCI?
Weekly
Monthly
Quarterly
Annually
Other
How satisfied are you with the following aspects of CCI?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
N/A
Customer Service
Casework Product
Custom Product
Countertop Product
On-Time Delivery
Flexibility
Pricing
Overall
Please rate the overall quality of our:
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
N/A
Installation Documents
Order Lead Times
Communication throughout the quote, order & fulfillment process
Responsiveness to needs that arise during your project's installation & renovation
Please let us know of any specific Comments or Suggestions about our product or customer service:
If you wish to be contacted about your survey responses, please type your name & contact information below:
Thank you for your participation in our Customer Feedback Survey! Your input is extremely valuable to maintaining CCI's Quality Objectives and ensuring we produce the best product in the industry. We appreciate your time and continued business in the future.
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