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| How often do you use Brainware? |
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| On average, how many business cases do you review in the Brainware environment each day? |
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| Overall, how satisfied are you with the Brainware application? |
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| How would you describe your ability to find the information you are looking for using the Brainware application? |
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| How often do you experience technical issues with Brainware while working your business cases (i.e. system crashes, account kick-outs)? |
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| On a scale of 1-5 with 5 being the most knowledgeable, how would you rate a Shared Services Associate's knowledge of Brainware process and procedures? |
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| On a scale of 1-5 with 5 being the most knowledgeable, how would you rate your knowledge ofr Brainware process and procedures? |
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| Are you satisfied with the approval procedures we have in place for vendor billing variances.(i.e. price variances and quantity variances) |
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| How long do you typically have to wait for assistance from Shared Services related to business cases? |
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| Overall, how satisfied are you with the assistance you received from Shared Service associates? |
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